Karenderia Waiter App

I strongly support this request. In addition to the proposed features already mentioned, I would suggest considering the following features based on real restaurant workflows:

• Order Type: Allow the waiter to select Dine-in, Takeaway, or Delivery when creating an order. Because customer sitting at a table may order food to eat at the table and also request additional items as takeaway or delivery to their home. The app should support these different order types within the same customer/table interaction.

• Delivery customer details: For delivery orders, allow the waiter to select or enter the customer's name, phone number, delivery address, and delivery notes.

• Quick table view: Show occupied, available, reserved, and bill-requested tables at a glance.

• Item-level notes: Allow special instructions for individual items, such as “no onion,” “less spicy,” “sauce on the side,” etc.

• Hold / Fire: Allow items or courses to be held and sent to the kitchen later.

• Split bill: Split a bill by item, quantity, or equally between customers.

• Merge / split tables: Useful when customers move tables or when multiple tables need to be combined into one order.

• Transfer table/order: Allow a waiter to transfer a table or order to another waiter.

• Move order between tables: For example, when customers move from Table 5 to Table 8.

• Discount / promotion handling: Allow authorized waiters to apply available discounts or promotions, with appropriate permission controls.

• Favorites / frequently ordered items: Make common items faster to access, reducing the number of taps during busy periods.

• Quick search: Search menu items by name without having to navigate through multiple categories.

• Notifications with sound: Notify the waiter when a KOT is ready, when a customer requests assistance/bill, or when an action requires attention.

• Real-time synchronization: Changes made by one waiter should appear almost instantly on other waiter devices and the main POS.

• Offline capability (Important): The app should remain usable during a temporary Wi-Fi/network interruption and synchronize once the connection is restored.

• Large-button mode / Simple UI: A simple interface optimized for tablets/phones and fast use during busy restaurant hours. Most importantly, the interface should be optimized for speed and minimal taps. A waiter should be able to take an order while standing beside the customer without navigating through complicated screens.

• Order confirmation before sending: Option to quickly review the order before sending it to the kitchen, especially for large orders.

• Smart QR integration: This is important because customers who order through the Smart QR menu may still need waiter assistance. For example, instead of using their phone while eating, they can simply ask the waiter to add or remove items, make changes to the order, or place additional orders through the waiter app. The waiter should be able to see and manage these customer-generated orders alongside regular waiter orders.

• SUNMI V2S compatibility: Please ensure the waiter app is fully compatible with sunmi V2s including its built-in thermal printer, so waiters can print the bill directly at the table and hand it to the customer for payment at the cash counter.

The main goal should be to make the app extremely fast and require as few taps as possible during actual table service. If developed well, this could become a very useful and high demand extension of Karenderia for restaurants with dine-in, takeaway, and delivery operations.