Advanced self delivery module for restaurants
Provide a complete self-delivery management system inside the Merchant App so restaurants using their own delivery staff (because third-party delivery commissions are high) can manage drivers and deliveries. Key freatures include
Manage Drivers: Add delivery staff, set availability, and view their current status.
Driver Workload: See how many active orders each driver has and view all assigned orders.
Smart Assignment: Assign multiple orders to the same driver when deliveries are going to the same or nearby areas — even if the driver has already left and needs to return for another pickup.
Live Map: View drivers, delivery locations, routes, and real-time locations using Google Maps.
Order Tracking: See each driver's active orders, delivery status, and destination.
COD Management: Track which driver collected each payment, total amount collected, and daily settlement.
Daily Overview: A simple dashboard showing available drivers, active deliveries, driver workloads, and COD collections.
This would help restaurants reduce delivery costs, better utilize their own drivers, and manage deliveries and payments efficiently.
Log in to comment and vote
Comments9
Elperas Antonio
Oct 30
Also, please update the rider app so drivers can easily see how much COD they’ve collected and how much they need to settle.
Another idea is, if we add an average delivery time/score to track rider performance. Once the kitchen marks the ‘delivery’ order as Ready for Pickup, the rider should pick it up and deliver ASAP. The system can automatically track the time from Ready for Pickup until Delivered.
Additionally, the merchant app should automatically calculate and assign an estimated delivery time based on the distance and route from the restaurant to the customer's location. if the rider delivered the order on time, he will have good score. If delayed he will get negative or lower score.
These features may help restaurants monitor rider performance, understand delivery efficiency, set realistic customer expectations, and appreciate their staff's hard work.
ceazar
Oct 30
noted mate , we have already estimated time implemented in current website and the calculation for that is preparation time of food + delivery distance
Elperas Antonio
Oct 31
Ok mate. Thank you.
Aydin_silver
Oct 5
Nice idea if we provide single site/app to restaurant and they opt for self delivery. But if we operate as a Multi vendor app, then we manage delivery team right?
Xiaru
Oct 5
Very good idea! Honestly, I don’t understand why Basti is not considering these kinds of innovative features. If a restaurant uses KMRS services, it can manage deliveries either through third-party delivery partners or with its own in-house delivery staff. Forget the third party for a second — what about the in-house delivery guys? If this kind of feature was available in the Merchant App or the new Waiter App, it would be super useful for restaurants. They could easily manage their delivery staff and also keep track of COD payment collection.
I mean, it’s a pretty simple thing, but it could make a big difference for restaurants. Why not have it, right? Grazie mille!🏄♀️ 🌹
foodclick
Oct 3
This would work really well for merchants who want to handle deliveries themselves rather than use the portal’s delivery network. Thats a nice idea 🤩
It’d be handy to have an option in order manager to pick a delivery driver bsed on who’s available, where they’re already heading if they’ve got other deliveries on, and how many orders they’re currently carrying.
Rather than having a separate self-delivery app, I’d say it makes more sense to build all of this directly into the KMRS merchant app. Just have a dedicated section where the merchant can manage the day’s deliveries, assign drivers, keep track of orders, view delivery history, and handle payment collection.
Eldo
Oct 1
Live tracking option will be useful restaurant owners. Sometime, the full delivery riders skip delivery. This will help to identify them.
Aghmed
Oct 1
Yes. It will help partner restaurant alot. But how?. Instead of creating seperate app for this, I think it is better to add this feature in merchant application. So the cashier can easily assign their delivery staff. I think nice idea
Beloma
Sep 30
Esto es fundamental. Será de gran ayuda para la gestión de nuestro personal de reparto. Gracias, señor.